Privacy Policy

---

At Spirited Skin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you book our services, visit our website, or interact with us.

We may collect the following types of personal information:

• Personal Details: Name, phone number, email.
• Health Information: Relevant details provided in consultation forms (e.g., allergies, skin conditions, medications).
• Payment Details: Securely processed through Square.
• Website Usage Data: Non-personal data such as browsing activity (if applicable).

We use your information to:

• Book and manage appointments.
• Provide personalized skincare and wellness services.
• Communicate with you regarding your treatments, scheduling, or promotions (with your consent).
• Maintain accurate client records for quality care and compliance.
• Improve our website and services.

We take reasonable precautions to secure your personal data against unauthorized access, use, or disclosure. Client records are stored securely and accessed only by authorized personnel.

We do not sell, trade, or rent your personal information. We may share your data only when necessary to:

• Comply with legal requirements.
• Process payments securely.
• Work with trusted third-party providers (e.g., booking software) that adhere to privacy regulations.

You have the right to:

• Request access to or correction of your personal information.
• Withdraw consent for marketing communications.
• Request deletion of your data where legally permitted.

To make a request, please contact us at spiritedskin@gmail.com.

Clients under 18 must have a parent or guardian present to provide consent for treatments. We do not knowingly collect personal data from minors without parental authorization.

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

If you have any questions or concerns about this policy, please contact us at:

Spirited Skin
21 Front St S, Thorold, ON L2V 1W8
spiritedskin@gmail.com

• Appointments must be booked in advance.
• We require at least 24hrs notice for cancellations or rescheduling.
• Late arrivals may result in reduced treatment time.

• Payment is due at the time of service.
• Handmade custom products may require a down payment or pre-payment prior to the creation of the product.
• No refunds are issued for completed services.
• Down payments are nonrefundable.

• Our services are for wellness and skincare purposes only and are not a substitute for medical care.
• It is the client’s responsibility to disclose all relevant health conditions.

• Clients under 18 must have a parent/guardian present and sign a consent form before treatment.

By booking with us, you agree to these terms.

• They have disclosed all relevant medical conditions.
• They understand potential risks (e.g., temporary redness, mild discomfort).
• They release Spirited Skin from liability related to treatment outcomes.

• Facials & Acne Treatments: Some treatments may cause mild peeling or breakouts as the skin adjusts.
• Lymphatic Drainage & Pressure Point Therapy: Mild soreness or detox symptoms may occur.

A full waiver will be provided at your consultation.